At Aerotaxi, Inc, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services with us, or subscribe to our newsletter. It also outlines your rights under European and U.S. data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using Aerotaxi, Inc’s services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
Aerotaxi, Inc collects and processes various types of personal data, including but not limited to:
1.1. Personal Identification Information
– Name
– Email address
– Phone number
– Address
– Passport details (for flight bookings)
1.2. Payment Information
– Credit card details
– Billing address
– Transaction history
1.3. Travel and Booking Information
– Flight preferences
– Travel dates
– Frequent flyer information
– Special requests or requirements
1.4. Technical Information
– IP address
– Browser type
– Operating system
– Cookies (See Section 7 for more information)
2. How We Use Your Information
Aerotaxi, Inc uses your personal data for the following purposes:
2.1. Service Delivery
– To book and manage your flights, accommodations, and related travel services.
– To communicate with you regarding your bookings, itineraries, and requests.
2.2. Customer Support
– To respond to your inquiries, requests, and complaints.
– To improve the quality of our services and customer interactions.
2.3. Legal Compliance
– To comply with applicable laws and regulations (e.g., security checks, tax obligations).
– To prevent fraud and ensure the safety of our passengers.
2.4. Marketing and Newsletter (With Consent)
– To send you promotional offers, newsletters, and marketing communications that may interest you. You can opt out of these communications at any time by clicking the “unsubscribe” link included in every email, or by contacting us directly (See Section 6).
3. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
3.1. Consent
– We obtain your explicit consent for sending newsletters, promotional offers, and marketing materials.
3.2. Contractual Necessity
– We process your personal data when it is necessary for the performance of a contract, such as booking a flight or delivering services you have requested.
3.3. Legitimate Interests
– We may process your information for legitimate business interests, such as improving our services, marketing to existing customers, or detecting fraud, provided these interests do not override your rights.
3.4. Legal Obligations
– We may be required to process your data to comply with legal obligations, including safety and security regulations.
4. Data Sharing and Disclosure
Aerotaxi, Inc does not sell your personal data. We may share your personal information with third parties only in the following cases:
4.1. Service Providers
– We may share your data with third-party vendors, such as payment processors, flight operators, and hotels, to fulfill your booking and provide the requested services.
4.2. Legal and Regulatory Compliance
– We may disclose your personal data if required by law, such as to government authorities for security or tax purposes.
4.3. Marketing Partners (With Consent)
– We may share your information with trusted partners for marketing and promotional purposes, but only if you have provided explicit consent.
5. International Transfers
Aerotaxi, Inc is based in the United States, but we serve clients from around the world. If you are located in the European Economic Area (EEA), we may transfer your personal data outside of the EEA, including to the United States, to provide services. These transfers are made with appropriate safeguards in place, in accordance with GDPR.
6. Your Rights
If you are a resident of the European Union or California, you have certain rights under GDPR and CCPA regarding your personal data:
6.1. GDPR Rights (European Residents)
-Right to Access: You have the right to request a copy of the personal data we hold about you.
– Right to Rectification: You can ask us to correct or update your data if it is inaccurate or incomplete.
– Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
– Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
– Right to Data Portability: You can request to receive your data in a structured, commonly used format.
– Right to Object: You can object to the processing of your personal data for marketing purposes.
6.2. CCPA Rights (California Residents)
– Right to Know: You have the right to request information about the personal data we collect, use, and share.
– Right to Delete: You can request that we delete your personal data, subject to certain exceptions.
– Right to Opt-Out: You have the right to opt out of the sale of your personal data (although we do not sell data).
– Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your privacy rights under CCPA.
To exercise any of these rights, please contact us at [insert contact details].
7. Cookies and Tracking Technologies
Aerotaxi, Inc uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to collect information such as browsing behavior, preferences, and device data.
7.1. Types of Cookies We Use
– Essential Cookies: Necessary for the functionality of the website, such as enabling you to book flights or log in to your account.
– Analytics Cookies: Used to collect information about how visitors use our website, helping us improve the user experience.
– Marketing Cookies: Used to deliver personalized advertisements and promotions based on your interests.
7.2. Managing Cookies
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
8. Newsletter and Marketing Communications
By subscribing to Aerotaxi, Inc’s newsletter, you consent to receive marketing emails, including promotional offers and updates. You can unsubscribe from our newsletter at any time by clicking the “unsubscribe” link in the email or contacting us directly.
8.1. Personalized Marketing
Aerotaxi, Inc may use your browsing data, booking history, and preferences to tailor marketing communications and offer you personalized deals. You can opt out of receiving personalized marketing by updating your preferences or contacting our support team.
9. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, we may retain your booking information for legal or tax purposes even after your service has been completed.
10. Data Security
Aerotaxi, Inc takes the security of your personal data seriously and uses industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Privacy Policy
Aerotaxi, Inc reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
– Email: info@flyaerotaxi.com
– Address: 2800 Biscayne Blvd Suite 900C, Miami, Florida FL33137
– Phone: +1 (954) 774-3017